Review Moderation Policy
Last Updated: November 17, 2025
Effective Date: November 17, 2025
Submission Guidelines
Reviews must be based on firsthand experiences, respectful, and free of abusive or discriminatory language. Promotional content or spam is prohibited.
Moderation Process
Our team reviews flagged submissions, provider disputes, and automated alerts. Content that violates this policy may be edited, hidden, or removed.
Provider Responses
Verified providers can respond publicly to reviews. Responses must remain professional and may not disclose protected health information.
Appeals
If your review or response was removed in error, contact [email protected] with supporting details. Appeals are evaluated within 7 business days.